WordPress Support Packages
We've automated support for our clients. Easy click, request and complete method.
Our website support packages are focused on ours of support where your business needs it. After you select a plan, we will set up an account on our custom project and ticket request portal. All communication task updates will be done through an easy to use system monitored by our web support specialists.
Basic
Price: $180/mo
Setup: +$50 Setup fee for websites not created by us.
Details:
- Monthly WordPress Core Updates
- Monthly Plugin Updates
- Monthly Theme Updates
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 72 Hour Support Response Time
- 2 Hour of Website Support and Maintenance
- *Package not available for eCommerce websites
Standard
Price: $320/mo
Setup: +$50 Setup fee for websites not created by us.
Details:
- Monthly WordPress Core Updates
- Monthly Plugin Updates
- Monthly Theme Updates
- Monthly eCommerce Updates (if applicable)
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 48 Hour Support Response Time
- 4 Hours/mo. of Site Update and Optimization Requests
Pros
Price: $600/mo
Setup: +$50 Setup fee for websites not created by us.
Details:
- Monthly WordPress Core Updates
- Monthly Plugin Updates
- Monthly Theme Updates
- Monthly eCommerce Updates (if applicable)
- 24/7 Server Downtime Monitoring
- Security Monitoring & Hack Cleanups
- Dedicated Account Representative
- 24 Hour Support Response Time
- 8 Hours/mo. of Site Update and Optimization Requests
Enterprise
We have a dedicated team of website support specialists, server-side experts, designers, content creators, and UX directors who can help with any size support needs. Contact us and a representative will go over our custom options for large business needs.
Basic
Budget Website Support Plan
$170 /mo
Details:
- 2 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 72 Hour Support Response Time
Standard
Optimized Growing Companies.
$300 /mo
Details:
- 4 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 48 Hour Support Delivery Time
Pros
Pros who need to get it done.
$560 /mo
Details:
- 8 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 24 Hour Support Delivery Time
Enterprise
We have a dedicated team of website support specialists, server-side experts, designers, content creators, and UX directors who can help with any size support needs. Contact us and a representative will go over our custom options for large business needs.
Basic
Budget Website Support Plan
$1,530 /yr
Details:
- 2 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 72 Hour Support Response Time
Standard
Optimized Growing Companies.
$2,700 /yr
Details:
- 4 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 48 Hour Support Delivery Time
Pros
Pros who need to get it done.
$5,040 /yr
Details:
- 8 Hours of Website Support and Maintenance/mo
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 24 Hour Support Delivery Time
Enterprise
We have a dedicated team of website support specialists, server-side experts, designers, content creators, and UX directors who can help with any size support needs. Contact us and a representative will go over our custom options for large business needs.