Our website support packages are focused on optimizing the custom and company website support experience. After you select a plan, we will set up an account on our custom project and ticket request portal. All communication task updates will be done through an easy-to-use system, monitored by our web support specialists.
Basic
Budget Website Support Plan
Details:
- 2 Hours of Website Changes
- Weekly website health checks
- Monthly software and plugin updates*
- 24/7 Server Downtime Monitoring
- Security Monitoring
- 72 Hour Support Response Time
- 5% discount on all other services
Standard
Optimized Growing Companies.
Details:
- 4 Hours of Website Changes
- Semi-weekly website health checks
- Monthly software and plugin updates*
- 24/7 Server Downtime Monitoring
- Security Monitoring
- 48 Hour Support Delivery Time
- 5% discount on all other services
Pros
Pros who need to get it done.
Details:
- 8 Hours of Website Changes
- Daily website health checks
- Weekly software and plugin updates*
- Custom recommendations
- Weekly meetings
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- Priority Service
- 24 Hour Support Delivery Time
- 10% discount on all other services
Enterprise
*Custom programming is not included in website changes.
*Hours dedicated for website changes zero out at the end of each period, unused hours do not roll over and are not subject to refund.
*Our team will determine if software and plugin updates are viable.
Basic
Budget Website Support Plan.
Details:
- 2 Hours of Website Changes
- Weekly website health checks
- Monthly software and plugin updates*
- 24/7 Server Downtime Monitoring
- Security Monitoring
- 72 Hour Support Response Time
- 5% discount on all other services
Standard
Optimized Growing Companies.
Details:
- 4 Hours of Website Changes
- Semi-weekly website health checks
- Monthly software and plugin updates*
- 24/7 Server Downtime Monitoring
- Security Monitoring
- 48 Hour Support Delivery Time
- 5% discount on all other services
Pros
Pros who need to get it done.
Details:
- 8 Hours of Website Changes
- Daily website health checks
- Weekly software and plugin updates*
- Custom recommendations
- Weekly meetings
- 24/7 Server Downtime Monitoring
- Security Monitoring
- Dedicated Account Representative
- 24 Hour Support Delivery Time
- 10% discount on all other services
Enterprise
*Custom programming is not included in website changes. Hours dedicated for website changes zero out at the end of each period, unused hours do not roll over and are not subject to any type of refund.
*We will determine if software and plugin updates are viable.
Web Support and Website Maintenance FAQs
- ecommerce web support
- entertainment web support
- retail web support
- fashion web support
- wholesale web support
- local web support
- social media web support
- blog web support
- real estate web support
- contractor web support
- elementor web support
- wordpress web support
- custom website web support
- professional web support
